Aspect software corporation

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HQ Location. Total Raised. Post Valuation. Last Financing Details. The company'. Westford, MA. Excepteur sint occaecat cupidatat non pr. Prague, Czech Republic. Minneapolis, MN. Add Comparison. Aspect Software Massachusetts Competitors Aspect Software Massachusetts Patents. Aspect Software Massachusetts Signals. Growth Rate 0. Weekly Growth 0. Size Multiple x Median. Key Data Points Twitter Followers 5.

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Internet Software. The solution provides form creation, routing definition and tracking tools to those responsible for processing requests, minimizing data entry and simplifying requests for approval and fulfillment. Integrify is web-based, allowing for easy user accessibility and management of business processes.

The solution eliminates problems typically related to labor-intensive processes such as manual paper handling and email requests and can reduce costs per transaction 60 to 90 percent as opposed to paper-based processes. The Integrify OnDemand solution provides the full functionality of Integrify via the Internet without the need to install and maintain software. It reduces the risk, cost and time when implementing a solution for process management.

Aspect uses Integrify for more than 40 request types and is planning to expand it even further. The best thing we now have going for us is that our teams really trust Integrify, said Baldwin-Finke. Use of the old system by staff was erratic at best, making it difficult for management to create audit trails of pricing information.

One of the most important criteria for the Aspect management team in choosing its request management system was finding a solution that directly addressed compliance issues. The SOX compliance issues that arose, or threatened to arise, when updating the approvers and users in the system, were definitely a major consideration for us in choosing Integrify. We had a very hard time convincing our senior management that it would be okay to use a hosted solution, said Baldwin-Finke.

But Integrify had the right security in place, which was another reason the OnDemand system became the obvious choice for us. Previously, three different systems—one for services, one for discounts and one for miscellaneous programs—had to be updated separately every time an approver or task changed.

Integrify has allowed better management of staff and resources by cutting down on the amount of time spent updating the request management system. When I prepared estimates on what it would take us in man-hours to maintain the old system internally, it was becoming a joke—it was absolutely impossible for us to manage this thing. Every time a request had to be changed, Baldwin-Finke was responsible for seeing it through since the system resided on the main server. You had to write all the new Cold Fusion, you had to test it, you had to request the move, you had to wait for it to be approved—Just to change the approver for northeast Canada could take us six weeks!

Now changes can be made almost immediately, not only saving time but keeping processes running smoothly throughout the company as well. Just the fact that we are no longer required to be experts in something we were never equipped to try to do ourselves has made Integrify pay for itself, said Baldwin-Finke.